TOTEMITO / HOTELS
Guest satisfaction survey kiosk for hotels
Listen to your guests with an NPS survey at the front desk. Add stay information, comments and optional contact details with consent.
Demo with simulated data · Launch in preparation
Try the screen: it is interactive.
WHAT HAPPENS TODAY
A counter with a lot to handle.
At check-out, a valuable opinion can end up as a passing remark. Meanwhile, the front desk repeats breakfast hours, luggage storage and services all day.
WHAT YOU CAN CHANGE
The first step, on screen.
A lobby screen combines a welcome and information with a 0 to 10 recommendation survey. The Hotel Patagonia demo adds an open question and an email, with consent, so you can reply to the comment.
WHAT THE TEMPLATE INCLUDES
Tools for your day to day.
- 01NPS survey from 0 to 10 with a follow-up question.
- 02Email capture with explicit consent.
- 03Rotating welcome with hours and services.
- 04Check-out and assistance information you can customize.
N100 mini PC and a compatible touch screen. You need no printer or camera. Find a quiet spot at the front desk where guests can answer without exposing their comment to the line.
- Touch screen · USB touch · ID 0eef:0001
The IDs refer to the curated list, not to any device from the same brand. Check power, cables and mounting before using it with the public.
Read the N100 mini PC guide →BEFORE YOU PLUG IN
What you want to know.
Does the survey connect to the hotel’s system?
It does not integrate with a PMS or bookings. Responses are kiosk events; define how you will retrieve and follow up on them before offering a survey in production.
Why is an email requested?
The demo asks for it, with consent, so you can reply to the comment. Explain who receives it and how to ask for deletion; do not use it for any other purpose without permission.
Can I show opening hours without asking for an opinion?
Yes. Welcome, information and survey are separate blocks. You configure the ones you need and their order.
MORE IDEAS FOR YOUR SCREEN